MediPACK™ - Q & A

1. What is MediPACK?

MediPACK is an innovative pharmacy system that simplifies and organizes your monthly medication regimen (prescriptions, OTCs, vitamins, supplements, etc.) into convenient, safe, multi dose packets. MediPACK ensures that you take the right medication on the right day at the right time, EVERY TIME! Reeves-Sain is the only pharmacy in the country to offer MediPACK.

2. How do I sign up for MediPACK?

Simply click HERE to access our online form to get the process started immediately. You will be mailed a MediPACK starter kit the next business day

3. How much does MediPACK cost?

The cost of your medications in MediPACK are the same as you will pay in any traditional retail pharmacy. We will be happy to provide you with a price quote for any medications that you might have questions about.

There are plans in the future to begin assessing a monthly $15.00 MediPACK membership fee. All existing MediPACK patients will be exempt from this forthcoming fee.

4. Does my insurance cover this service?

If your prescriptions are currently covered by your insurance then they will also be covered in MediPACK.

5. How will I get my monthly MediPACK shipment?

Once a month your MediPACK shipment will be delivered to your home via UPS.

6. How many prescriptions can MediPACK accommodate?

MediPACK can manage an unlimited number of monthly prescriptions. As a matter of fact, the more complicated your medication regimen is the more benefits you will derive from the MediPACK pharmacy system.

7. What types of medications can be packaged into MediPACK?

MediPACK is designed to organize and sort your daily prescriptions, OTC’s, vitamins, and even dietary supplements.

8. Can half tabs or quarter tabs be included in the MediPACK system?

Yes.

9. Are there types of medications that cannot be dispensed in MediPACK?

There are a handful of medications that cannot be packaged with the MediPACK system: chewable tablets or tablets that dissolve easily, certain antibiotics, PRN or as needed medications, liquids/injectable medications, chemotherapy medications and medications that have frequently changed doses. If you are taking a number of medications that you are questioning whether or not they are appropriate for the MediPACK pharmacy system then it is recommended that you consult with your physician and/or a MediPACK pharmacist to determine if MediPACK is right for you.

10. What if I have a medication change?

First and most importantly it is imperative that you contact the MediPACK pharmacy immediately so that this changed medication can be included in your next month’s MediPACK shipment. Once your monthly MediPACK shipment has been sent to your home then our pharmacy cannot accept returned medications from you or offer any type of refund. This policy is strictly enforced by the Tennessee State Board of Pharmacy.

11. Can I transfer my prescriptions from my existing pharmacy to MediPACK?

Absolutely. Simply call 1-866-278-0770 ext. 366 and speak to one of our MediPACK associates to start the process of transferring your prescriptions today.

12. Will I get any additional information monthly with my MediPACK shipment?

As a matter of fact you will get the following:

A MediPACK dispensing box to store and neatly organize all of your medications.
A monthly MediPACK dispensing record that will provide you with a comprehensive overview of all of your medications, the prescribing physicians, the number of remaining refills, and any other special directions.
A MediPACK invoice will be included with your monthly shipment.

13. What options do you provide to pay for my monthly MediPACK shipment?

Credit Card
ACH (direct withdraw from checking and/or savings account)
Payable from invoice (must be approved by MediPACK credit department)

14. Is the MediPACK dispensing system easy to open?

Yes it is very simple to open. As a matter of fact, it is highly recommended that you keep this system out of the reach of children because medications can be so easily accessed.

15. Can MediPACK be dispensed outside the state of Tennessee?

Yes

16. Where did the idea for MediPACK come from?

The concept for MediPACK was conceived by an independent retail pharmacy in middle Tennessee called Reeves-Sain Drug Store (www.reevessain.com). Reeves-Sain has been providing packaged medications to nursing homes, assisted living homes, correctional facilities, and group homes for over 10 years throughout the state of Tennessee. Because of the overwhelming demand from the retail public for this safe, accurate, customized system in the retail market, Reeves-Sain decided to launch MediPACK in 2005.

17. Do I need to talk to my doctor before beginning MediPACK?

You certainly can, but it is not necessary. Needless to say, most doctors are thrilled with anything that helps patients take their medications properly. If you would like to provide your physician with some educational material regarding MediPACK then please click HERE for a MediPACK brochure to share with your physician.

18. All of my medications are on different refill schedules. Can I still use MediPACK?

Our MediPACK pharmacist will work hand in hand with your doctors and insurance company to get all of your meds on the same schedule. This is another great benefit of the MediPACK system because all of your medications will be filled at once, drug interactions will be more readily identified and the process of requesting refills collectively once per year is a real time saver.

19. I currently get all my meds through mail order. Can you provide me with a 90 day supply through MediPACK?

Yes we can. Many insurance companies are more then willing to allow MediPACK to provide you with 90 days worth of supplies. Sometimes it requires the patient or physician to contact the insurance company and insist upon the safe, customized, MediPACK pharmacy system. Call 1-866-278-0770 (ext 366) and speak to one of our MediPACK associates to start the process